Shipping Policy

Thank you for shopping with us!
We aim to deliver your order quickly and safely. Please read our shipping policy below to understand how we process and ship your items.

1. Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Time

Estimated delivery time varies by destination:

• Domestic Orders (within China): 3–7 business days

• International Orders: 7–20 business days, depending on your location and customs clearance

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delays, weather, or carrier issues.

3. Shipping Methods

We partner with reliable carriers such as DHL, FedEx, UPS, and EMS to ensure timely and secure delivery.
Once your order is shipped, you will receive a tracking number via email.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
Free shipping may be available for certain promotions or minimum order amounts.

5. Customs & Import Taxes

International orders may be subject to customs duties or import taxes, which are the responsibility of the buyer.
Please check with your local customs office for more information before placing your order.

6. Lost or Damaged Packages

We are not responsible for lost or damaged packages caused by the carrier.
However, if your order arrives damaged, please contact us immediately with photos, and we will assist you in resolving the issue.

7. Contact Us

If you have any questions about your order or shipping status, please contact our support team:
📧 [your email address]
🕓 Service Time: Monday – Friday, 9:00 AM – 6:00 PM